All cancellations must be made in writing by post/fax/email. Date of arrival at the Company will be the accepted date. The Company will apply the following charges per person for cancellations / amendments:

Cancellation within 7 days of arrival date: Full payment.
Cancellation between 7 and 30 days of arrival date: 50% payment.
Cancellation more than 30 days before arrival date: £25.
Alterations to bookings: £10 administration fee.
Non arrival without notice: Full payment.
Cancellation of additional treatments within 24 hours: 50% of cost of treatment.